Privacy policy

At Zalantino, operated by Givenzo, protecting your privacy and personal data is a responsibility we take seriously. This Privacy Policy explains how your information is collected, used, stored, and protected when you visit our website or make a purchase.

We are committed to handling personal data transparently and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) where relevant.

This Privacy Policy applies to customers located in the United Kingdom.

Who We Are

Trade Name: Zalantino
Company Name: Givenzo
Registered Country: Belgium
Serving Customers In: United Kingdom

Email: info@zalantino.com
Phone: +32451070067

Givenzo operates Zalantino and acts as the data controller, meaning we determine how and why your personal data is processed.

Information We Collect

Depending on how you interact with our website, we may collect:

  • Personal details such as your name, email address, phone number, and delivery address

  • Billing and payment information (processed securely via trusted third-party providers)

  • Order information including purchased products, sizes, and order history

  • Communications when you contact us

  • Technical data such as IP address, browser type, device information, and operating system

  • Website usage data such as pages visited and interaction behaviour

  • Cookie and tracking data to improve functionality and performance

We collect only data that is necessary and proportionate to provide our services.

How We Use Your Personal Data

Your information may be used to:

  • Process and fulfil your orders

  • Arrange delivery and manage returns or refunds

  • Communicate with you about orders or enquiries

  • Improve our website and customer experience

  • Detect and prevent fraud or unauthorised activity

  • Comply with legal and tax obligations

We do not sell, rent, or trade your personal data to third parties.

Legal Basis for Processing

We process personal data under one or more lawful bases, including:

  • Performance of a contract (processing your order)

  • Compliance with legal obligations

  • Legitimate business interests (such as improving our services)

  • Your consent, where required

You may withdraw consent at any time where consent is the basis for processing.

Sharing Your Information

We may share your data with trusted service providers when necessary, including:

  • Payment processors

  • Shipping and logistics partners

  • Website hosting and IT service providers

  • Analytics tools

  • Legal or regulatory authorities where required

All third parties are required to handle data securely and in compliance with applicable laws.

International Data Transfers

As Givenzo is registered in Belgium and serves customers in the United Kingdom, personal data may be processed within the European Economic Area (EEA) or the UK. Where data is processed outside these regions, appropriate safeguards are implemented to protect your information.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, tax, and accounting obligations. When no longer required, data is securely deleted or anonymised.

Cookies

Our website uses cookies and similar technologies to:

  • Ensure proper website functionality

  • Analyse traffic and performance

  • Improve user experience

You may manage or disable cookies through your browser settings. Restricting cookies may affect certain website features.

Marketing Communications

If you opt in to receive marketing communications, we may send updates or promotional information. You may unsubscribe at any time by using the unsubscribe link in our emails or contacting us directly.

We do not send unsolicited marketing messages.

Your Rights

If you are located in the United Kingdom, you may have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion where legally applicable

  • Request restriction of processing

  • Object to certain processing activities

  • Request data portability

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise your rights, please contact us using the details below.

Contact Information

Trade Name: Zalantino
Company Name: Givenzo
Registered Country: Belgium

Email: info@zalantino.com
Phone: +32451070067

Updates to This Policy

We may update this Privacy Policy to reflect changes in legal requirements or business operations. Updates will be published on this page and take effect immediately upon posting.

By using our website, you acknowledge that you have read and understood this Privacy Policy.