Terms of service

By accessing or using the Zalantino website, you agree to comply with and be bound by the following Terms of Service. These terms define the relationship between you and Zalantino, outline your rights as a customer, and explain our responsibilities as an online retailer serving customers in the United Kingdom.

These Terms of Service apply to customers located in the United Kingdom and are interpreted in accordance with applicable UK consumer protection laws.

Section 1 – Business Information

Zalantino is operated by:

Trade Name: Zalantino
Company Name: Givenzo
Registered Country: Belgium
Serving Customers In: United Kingdom

Email: info@zalantino.com
Phone: +32451070067

All references to “Zalantino,” “we,” “us,” or “our” refer to Givenzo operating the Zalantino website.

Section 2 – Scope of These Terms

These Terms govern your access to and use of the Zalantino website, including browsing, placing orders, and contacting customer support. By using the website, you agree to be bound by these Terms and any related policies published on our site.

If you do not agree with these Terms, you should discontinue use of the website.

Section 3 – Eligibility

To place an order, you must be at least 18 years old or have the consent of a parent or legal guardian. By placing an order, you confirm that you have the legal capacity to enter into a binding contract.

You agree to use the website for lawful purposes only.

Section 4 – Customer Information

You agree to provide accurate and complete information when placing an order. This includes your name, delivery address, email address, and payment details.

Zalantino is not responsible for delivery issues caused by incorrect or incomplete information provided by the customer.

Section 5 – Products

Zalantino offers clothing sets and footwear for men and women intended for personal use only. Products are subject to availability.

We reserve the right to limit quantities or discontinue products at any time.

Section 6 – Product Descriptions and Images

We make reasonable efforts to ensure product descriptions and images are accurate. However, slight variations in colour or appearance may occur due to screen settings or lighting conditions.

Product measurements may vary slightly. Such variations do not constitute defects.

Section 7 – Pricing

All prices are displayed in GBP (£) for customers in the United Kingdom.

Prices are clearly shown at checkout before purchase. We reserve the right to correct pricing errors prior to order confirmation. If an error occurs, affected orders may be cancelled and refunded.

Section 8 – Payments

Payment must be made in full at the time of purchase. We accept the payment methods displayed at checkout.

Payments are processed securely through trusted third-party providers. Zalantino does not store full payment card details.

Section 9 – Order Confirmation

After placing an order, you will receive an email confirming receipt. This confirmation does not constitute acceptance of the order.

Order acceptance occurs once the order has been processed and dispatched.

We reserve the right to cancel orders due to stock issues, pricing errors, or suspected fraudulent activity.

Section 10 – Shipping and Delivery

We offer free standard shipping within the United Kingdom. Estimated delivery times are provided for guidance only and are not guaranteed.

Delays may occur due to courier services or external factors beyond our control.

Section 11 – Risk and Ownership

Ownership and risk pass to the customer upon delivery to the address provided at checkout.

Customers should inspect orders upon receipt and report any issues promptly.

Section 12 – Returns

Returns are subject to the conditions outlined in our Returns & Refunds Policy.

Items must be returned within 30 days of delivery and meet the stated eligibility criteria.

Section 13 – Refunds

Approved refunds are processed to the original payment method after inspection of returned items. Processing times may vary depending on your payment provider.

Section 14 – Faulty or Incorrect Items

If you receive a faulty or incorrect item, please contact us as soon as possible. Where confirmed, we will offer a replacement or refund in accordance with applicable consumer rights.

Your statutory rights under UK law remain unaffected.

Section 15 – Intellectual Property

All content on the Zalantino website, including text, images, logos, and branding, is owned by Givenzo or its licensors.

Content may not be copied, reproduced, or distributed without written permission.

Section 16 – Acceptable Use

You agree not to misuse the website or interfere with its operation. Any attempt to access restricted areas or introduce harmful software is prohibited.

We reserve the right to restrict access where these Terms are violated.